What achievement are you most proud of?

In everything that we do, we aim to help people make decisions based on a deeper understanding of themselves and others. I’m proud that we’ve created two organizations that help people follow their interests, and as a result have a bigger impact on the world in which they operate, whether that’s in corporate or non-profit contexts.

What has been the most exciting moment of your career?

In the mid-2000s, I travelled to the Green Zone in Baghdad to help recently-elected Iraqi MPs improve their working relationships. It was the first time I’d been to an active conflict zone. The plane had to spiral down rather than make a direct landing, and we had to wear body armor and travel in a bulletproof convoy. At the time it was unnerving, but I feel privileged to have played a role supporting governance in that country.

What leadership quality do you most admire?

When big decisions need to be made, leaders feel pressure to demonstrate high levels of certainty when, in fact, curiosity would be more powerful. I really admire leaders who can get curious in the toughest moments without sacrificing decisiveness or efficiency.